Cancellation Policy

As a consumer, you have a 14-day right of withdrawal when you shop with us.

The cancellation period expires 14 days after the day you received your item.

If the right of withdrawal is exercised, the buyer pays for the return of the item to our address. Please note that shipping costs are non-refundable upon return. If you have utilized free shipping via PostNord, the original shipping fee will still be deducted from your refund.

You are responsible for the item from the time of delivery of the item until we have received it back.

You should send the item securely packaged together with a copy of the invoice or state the invoice number, and write clearly that you wish to make use of the right of cancellation.

Condition of the item upon return: The package must under no circumstances be opened or used. The product must appear as new

You are only liable for any deterioration in the value of the goods which is due to handling other than what is necessary to determine the nature, characteristics and way of functioning of the goods. In other words – you can try the product in the same way as if you tried it in a physical store.

If the item has been tried on in addition to what is described above, we consider it as used, which means that if you cancel the purchase, you will only get a part or none of the purchase amount back, depending on the item's commercial value.

In order to receive the full purchase amount back, you must therefore do the same as you can in a physical store. You may test the product, but not actually use it.

If you regret the purchase, you should contact our customer service and inform them before returning the item.

the item must be sent to:Høje Taastrup Boulevard 82 st.  2630 Taastrup, Denmark

ATTENTION regarding engraving: Products with engraving or other forms of personalization cannot be returned.

We would like to inform you that if you purchase two or more products with an extra discount and free shipping for orders over 499 DKK, and later choose to return one or more of the products, you will no longer be eligible for the extra discount and free shipping. These benefits will be adjusted according to your return shipment, and the refund will be calculated accordingly.